I shape user research into delightful digital content
Industry experience
Career highlights
Portfolio
During my time in the greater Philadelphia region, I have acquired a range of skills, including content writing, UX research editing, and plain language proofreading. These experiences drive my focus on improving the user experience for websites on both the front and back ends. In my current role, I collaborate with UX researchers and designers to produce engaging digital experiences for federal clients. My work involves creating and editing copy—both my own and that of my team members—to ensure it meets brand standards, maintains a consistent voice, and resonates with target users.
microcopy, UI content, and web copy aligned with user needs.
with UX designers and researchers to refine user flows and content hierarchy.
user insights and analytics to enhance clarity and engagement.
digital content for accessibility, usability, and SEO while eliminating errors.
WebFirst
Enhance UX copy across government websites, including leading research-driven content strategy for a Gen Z health career recruitment campaign.
Eastern Standard
Developed usability tests to ensure user-centered design and wrote actionable content entry instructions for backend users.
Greater Philadelphia Cultural Alliance
Created high-converting editorials and newsletters, increasing subscriptions by 23%.